The Motorola Comfort 50-2 5-inch Video Baby Monitor with 2 cameras is the ultimate value in video baby monitors. See your little one clearly with the large 5-inch display with an impressive range of up to 1000 feet, and clearly communicate with your partner or child using the two-way communication feature. Keep an eye on your baby at night thanks to infrared night vision and help soothe them to sleep with 5 lullabies. Comfort 50 5-inch Video Baby Monitor with 2 cameras! Monitor what matters.
The infrared does not work:
If you have a flashlight or have a flashlight on your cell phone, there is a way to reset the night vision on the camera. Take the camera into a dark room, preferably a bathroom or closet. Close the door to the room, plug the camera in and turn the lights off. Shine the flashlight directly into the camera lens for 30 to 45 seconds. After this time has passed, remove the light from the eye of the camera. Allow the camera a few seconds to readjust and then check the video on the monitor. The night vision issue should be resolved.
Loss of signal:
Use of other 2.4 GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, or microwave ovens, may cause interference with this product, so keep the Baby Monitor away at least 3ft from these types of products, or turn them off if they appear to be causing interference.
For issues please email supportUS@motorolastore.com